Al Awir Immigration Office Dubai is a public service office that provides immigration and residency services in the Al Awir region. The centre is a public services section (Al Awir Center) included in the list of centers established by the General Directorate of Residency and Foreigners Affairs. It offers a place for customers to receive help with their eligible residency, entry, visa, and other immigration issues. Working hours are listed as “6:00 AM to 10:00 PM daily, plus Ramadan hours of 7:00 AM to 5:00 PM daily. The listed contact numbers are 8005111 and +971 4 313 9999.
Al Awir Immigration Office Dubai
This centre is sought after by many people when they require assistance with immigration or residency issues, which requires customer service assistance. It uniquely applies to individuals who are concerned with an application, status-related matters, documents, or cases that don’t require a simple online process. The centre is situated in Al Awir, and it belongs to the immigration service network in Dubai. It is officially listed as the Public Services Section at Al Awir Center.
It is important to know what service you need before you visit. There are some immigration services that you can get online, and others that you will need to go to a service centre for.

Al Awir Immigration Office Location
Al Awir, Dubai is the centre’s address. The official listing shows the Al Awir branch’s address and contact details in case of customer needs. Al Awir is a large area; it is advisable to verify the exact map position before travel. This is important especially if traveling from another Dubai location.
Depending on your service, you might not even have to come to the centre. But for cases that have to be dealt with personally, finding the right location is a time saver.
Al Awir Immigration Office Timings
The present official working hours are:
Every day: 6:00 AM to 10:00 PM
During Ramadan: 7:00 AM to 5:00 PM
The following dates and times are detailed on the latest information page concerning that particular branch, and were last updated in August 2026.
This translates into a seven-day-a-week listing currently on the centre. But customers are advised to always refer to the latest information before traveling if travelling for a particular service.
Public holidays, special government holidays,y or Ramadan schedules can also impact working hours.
Al Awir Immigration Office Contact Number
These are the official branch numbers:
- 8005111
- +971 4 313 9999
Amer’s email address is amer@gdrfad.gov.ae.
When planning to visit, you might want to call first to see if your specific service is provided at the centre. It can also be useful for verifying the most current operating procedures.
What Services Are Available?
Depending on the type of application/case, the services offered by an immigration centre will vary. Immigration and residency services may span all aspects of entry permits, residency issues, status change, and customer requests. What’s key here is that you shouldn’t assume that all services are created equal. Certain apps may necessitate specific documents and others might be digital.
For example, depending on the type of immigration service, you may be able to submit it online or through one of the Immigrant Services centres in the Amer country.
Visa and Entry Permit Services
Visa-related issues may have varying needs based on the visa type and applicant’s circumstances. Some applications are started via digital services, others may need customer support. See the exact service requirements before visiting to arrange the papers required for that application.
A list of general documents does not need to be used as they can vary depending on the type of visa.
Residency Services
There might be multiple processes associated with applying for residency and/or other requests. The documents required vary based on the service, applicant, and the type of residency application. If your application requires a specific document or requirement, this may cause a delay if it is not submitted. Therefore, it is advisable to confirm the service requirements before visiting the centre.
Part of the residency services can be done digitally, and customer service centres will help with applications that are eligible.
Status Change and Immigration Cases
There are more complex cases (status-related) than a typical application. The steps to follow depend on the immigration status that the individual has and also the nature of the desired modification.
Several specific procedures involving residence status and violators have also been conducted at the Al Awir centre. For instance, during the 2024 visa amnesty programme, Al Awir was targeted for some of the status change and departure permit processes.
This is not to say that all status concerns are to be addressed there now. Customers should check with the service provider on the appropriate service for their specific situation before departing.
Documents You Should Prepare
There is no single document list that applies to all immigration services. The necessary documentation varies according to the application. Some of the commonly received documents are passport copy, visa and residency documents, Emirates ID (if applicable), photographs, application forms and supporting documents.
Some services also have other documents which must be provided. Passport copy, visa or residency copy, court letter, and Emirates ID, where applicable, are examples. The best thing to do is to make sure that the specific service you are looking for has the requirements you need before you go.
Can You Visit Without an Appointment?
It depends on the type of service you require. There are some services which can be availed from customer service centres where customers can get a number in the queue, and then they can put forward their application once they reach the service desk. Instructions for official services at Amer centres outline steps such as picking up an automated turn ticket, waiting, presenting the necessary paperwork, and payment.
But not all immigration service providers go through the same procedure. Use an online application or appointment option before travelling if available for your service; it will make it easier.
Online Services vs Visiting the Centre
Not all immigration applications are automatically sent to the courts for adjudication. According to official service information, there are several services offered on digital channels (Web, Smart). Some digital services are available 24 hours a day. Online processing is easier if your application is simple and you have all the necessary documents.
Where you require personal assistance, have a complex case, require clarification, or are asked to attend a service centre, a physical visit may be more helpful.
How to Make Your Visit Easier
With a little preparation, there will be no needless delays. Ensure that you know exactly what service you require before you set off for the centre and go through its document process. Store copies of critical documents in your cell phone and/or hard copy. Organised passports and relevant immigration documentation are also very useful. If you have made an application, please bring your application with you or the reference number.
Before travelling, contact the listed service number to avoid going to the wrong location.

What If Your Application Has a Problem?
When an application is rejected, delayed, or returned for further information, review the reason provided on the application in the first instance. Wait until you have a clear idea of the cause of the problem before submitting a new application. For some, it may just be a missing document or wrong information.
Customer support can assist in clarifying the service channel available for more complex immigration situations. Al AwirCentree’s official contact number is 8005111 and +971 4 313 9999.
Important Things to Know Before Visiting
The most important thing to keep in mind is that not all immigration services are the same. Individuals seeking new visas, compared to those facing residency, corrections, or immigration issues,s might have different needs.
When you read about the requirements, be sure to look at the specific requirements for your service, not the general requirements in an old article. Please also enquire about the hours of operation before travelling. The current official listing indicates that the centre is currently open 7 days a week, from 6:00 AM to 10:00 PM (plus Ramadan hours).
Conclusion
Al Awir Immigration Office Dubai is one of the vital service centers in Al Awir for immigration and residency issues. According to its official listing, it operates from 6:00 AM until 10:00 PM daily (and with other Ramadan timings) and has two phone numbers for customers to contact for assistance.
The easiest way to prevent delays is to research your exact service prior to heading out, look at the papers needed to request, and verify if it can be finished online. If a physical visit is necessary, please pack and bring the necessary paperwork and update the branch details before your travel. The latter can make an immigration visit much easier and avoid the use of generic information or outdated timings.
Read Also: Al Jafiliya Immigration
Frequently Asked Questions
What are the Al Awir Immigration Office timings?
The hours listed above are for the current season and may change. The hours mentioned are during the daylight period of Ramadan, which is 7:00 AM to 5:00 PM.
What is the Al Awir Immigration Office contact number?
The listed contact numbers are 8005111 and +971 4 313 9999.
Where is the immigration office located?
Public Services Section is in Al Awir, Dubai.
Can I complete immigration services online?
Yes. There are some digital immigration services available, depending on the immigration service.
What documents should I bring?
Your service is what makes documents. Supporting documents such as passport, visa/residency documents may be requested, as well as other documents.
Can I visit the centre for a status issue?
There are certain aspects of immigration status that are dealt with through immigration service channels, but the appropriate channel will vary from case to case. Verify the service before visiting.
Is the centre open on weekends?
Yes. The most recent listing indicates the centre is open daily.
